What is the MEPCO Reference Number?
The MEPCO reference number is a unique 14-digit number assigned to your electricity connection. It is your primary identifier for accessing your bill online, making payments, and communicating with MEPCO about your account.
This number remains the same across all billing cycles — once you know it, you can use it every month to check your bill without needing anything else.
Where to Find It on Your Bill
Your reference number is printed on every MEPCO electricity bill. Look at the diagram below showing exactly where to find it:

Official Bill Diagram: The 14-digit Reference Number is highlighted on the upper portion of your MEPCO bill.
The reference number is in the top-left section of your bill, inside the "Consumer Detail" box. It is labeled as "Reference No." or "Ref No." and contains exactly 14 digits.
Reference Number vs Customer ID
Your MEPCO bill has two important identifiers. Here is how they differ:
| Feature | Reference Number | Customer ID |
|---|---|---|
| Digits | 14 digits | 10 digits |
| Primary use | Online bill check, payments | Account identification |
| Works on PITC portal | Yes | Yes |
| Used for mobile payments | Yes (JazzCash, Easypaisa, etc.) | Sometimes |
| Location on bill | Top-left, Consumer Detail box | Top-left, below reference number |
Both identifiers work on the official PITC portal. However, the 14-digit reference number is the more widely used option and is required for most payment methods.
What If You Cannot Find Your Reference Number?
If you have lost all previous bills and cannot locate your reference number:
- Check old bills: Look through your records for any previous paper bills or PDF copies.
- Check payment receipts: If you have paid through a bank or mobile wallet, the reference number may be on your payment receipt.
- Ask your neighbor: If a neighbor has a recent bill, their reference number format may help you identify yours (first few digits are often area-specific).
- Visit MEPCO office: Go to your nearest MEPCO sub-division office with your CNIC (national ID card). The staff can look up your reference number using your name and address.
- Call MEPCO helpline: Contact MEPCO at 0800-63726 for assistance with retrieving your account details.
14-Digit Reference Number Format
The MEPCO reference number follows a specific format that encodes your subdivision and account information. While the exact encoding may vary, the number always consists of exactly 14 numeric digits with no spaces, dashes, or letters.
✅ Quick Validation
A valid MEPCO reference number is exactly 14 digits long and contains only numbers (0-9). If your number has fewer or more digits, or contains letters, it may not be a reference number — check again or try your 10-digit customer ID instead.